FAQ
Questions, answered
Booking
Can I book online?
Yes. Pick a service, stylist and time on our booking page. You'll get an email confirmation straight away.
What is your cancellation policy?
Free cancellation up to 24 hours before. Late cancellations may be charged 50%.
Do you take walk-ins?
When we have space. Call ahead to check.
Colour
Do I need a patch test?
Yes, 48 hours before any colour service if you're new to us. It takes five minutes.
How long does balayage take?
Usually 2.5 to 3 hours, including consultation and toning.
Payment
What payment methods do you accept?
All major cards, Apple Pay, Google Pay and Luma gift cards.
Do you offer gift cards?
Yes, digital gift cards for any amount. See our gift cards page.
Still have a question? Get in touch.